When the mechanic who serviced our Highlander called to say our car was ready, he first talked about everything that was in good condition and congratulated me on how well I was maintaining the vehicle. He said that the engine's air filter was ready to be replaced if I wanted him to do that. He sent photos to back up every thing we discussed. What a refreshing change from the list of things that need to be addressed I have received from other shops.

Absolutely superb! Plan on recommending to anyone who will listen

Had a great experience. Everything was done in a timely manner, they were great at explaining everything in an easy way to understand, no mansplaining here, and I loved how they kept me updated the whole process. Would definitely recommend and will return for other services needed.

Honest Wrenches helped us diagnose several issues. They were professional and nice to work with.

I’ve never had such a positive experience with a mechanic like I had with Honest Wrenches. They did a thorough inspection and found the issue right away. They fixed it at a good price, and let me know what else I could expect for maintenance in the coming months/years via their detailed inspection. They didn’t push additional repairs and explained everything in easy to understand verbiage. Genuine people who don’t try and nickel and dime you, but rather focus on building a long-term relationship and make you want to work with them again. Bonus points that they were super kind and explained everything AGAIN to my wife so that she felt comfortable and understood. No this was not a paid review, I just really loved these guys! Will definitely be going back.

Love working with Josh G at the WDM location. He is open and honest about what has to be fixed and what can wait a bit. Always tells me what he finds during inspection so I am never left guessing. Techs do great work and fix it correctly - safety is a top concern for them. Great team to work with.

I used Honest Wrenches' Valpak coupons to for a full synthetic engine oil change for two of my vehicles as my very first dealing with HW. With the coupons, price was competitive at around $66 with need for my vehicles V6 extra oil. What comes with this oil change is a detailed/thorough overall check on the vehicle (up to a point of course) with a written report with pictures. Then, a good conversation about the findings. In summary, I found HW to be thorough, honest and easy to deal with. Main reason for the 4/5 stars is cost. They're not shy about stating the fact that they won't be the cheapest in town. Part of their business model is to provide certain amenities such as pick up/drop off services since they don't generally allow customers to hang around the shop while their vehicle is being worked on. So, at this stage, I cannot speak to the quality of their repairs beyond the oil change.

The customer service is outstanding. They go above and beyond. I am so glad I found a place I can truly trust to take care of my car.