Des Moines & Ankeny Auto Repair

Amazing Experience! I missed my small town mechanic with old school customer service and personal care. Than I found these folks they treated me like I was part of the family. There process of inspecting my vehicle from bumper to bumper taking pictures of every inspected part with its condition was unbelievable. They also take liquid samples of all fluids and analyze it's condition, than they send you a full report in a email pictures and all explaining what maintenance needs to be done. I had my engine cleaned, flushed and conditioned due to carbon build up, Transmission cleaned,flushed and conditioned and fuel system cleaned. Found my oil leak and fixed it. This process took 1.5 days they gave me a loaner vehicle at no charge. They take ownership in there work on your vehicle and treat your vehicle as it was there own. I got tired of the dealerships shop having to wait three weeks for an appointment no personal care and over priced parts/labor. With Honest Wrenches I made an appointment online 2 days out recieved conformation right away unbelievable experience. I will be getting all my service done at Honest Wrenches from now on. Do yourself a favor and just try these folks you won't be disappointed.

I made a post on fb looking for a shop that was good with electrical for gm/ Cadillac and was told to try this place out. Josh is a stand up guy with no b.s gimmicks. I'm mechanically inclined but with no time to find bad wiring I had this vehicle towed in. I gave Josh the rundown on my findings and thoughts, and they had it running the next day with the issue narrowed down. For a average everyday person it is difficult and stressful trying to find a reputable shop with fair prices. I would refer someone here with out a doubt that you would be taken care of.

Great service! They explain things well! Done quickly!

I'm very impressed. We brought my fiancé's vehicle in when the transmission failed, and everyone was very straightforward. Photos of everything, explained everything to us politely and thoroughly, and didn't pressure us into any particular decision. I came in later for routine maintenance and an inspection. I worked primarily with JD and Josh, and they always treated me with respect. Every other shop I've ever patroned has treated me with condescension or as if I couldn't understand; these folks always speak to me like an equal, and I feel respected. The pricing is usually pretty standard; some things cost a little more than average, but they use excellent parts and have excellent staff. You actually get what you pay for with this shop. At the end of the day, I actually look forward to seeing these folks, even when I am frustrated about car issues.

I called to make an appointment for service to my ventilation system on my car and they were able to get me in the next day right away. By early afternoon they had my problem diagnosed and parts on the way and I got my car back the next day. Josh and his staff were knowledgeable and friendly throughout the whole process. I also enjoyed the digital service review. If I need work done in the future I will be bringing my car back in and recommending to friends and family you do the same.

My vehicle was leaking fuel. I called and Josh talked with me and told me that he thought it would be an easy fix. I brought it in within the next hour and by the end of the day, they had found the issue and fixed it! The price was more than fair and I am very happy with everything that was provided in the inspection also! Will definitely use again!

First time customer. My regular auto shop had a two week wait. I stopped in , and met Josh. My piickup needed major work done to the rear axle. They offered a ride back to my house so I could leave my truck to look at it. I had them fix it, they kept me informed of everything that was going on. Won't go back to my old mechanic again.l trust them.

I cannot recommend this place enough. I had stumbled upon Honest Wrench when I was looking for a smaller, local repair shop near Ankeny after having bad experiences at other big-name repair shops and I can't even begin to explain how great of an experience I've had with Honest Wrench! First off, I've never felt intimidated or treated any differently despite me being a woman and not having great knowledge of my cars, which is huge because I've had issues with that in the past. Not only that, but they explain in great detail everything that is going on with your vehicle and provide lots of pictures, which I was able to even access on my phone! Excellent communication. They will go above and beyond and take great care of you and they have a wonderful staff!

I had stumbled upon Honest Wrench when I was looking for a smaller, local repair shop near Ankeny after having bad experiences at other big-name repair shops and I can't even begin to explain how great of an experience I've had with Honest Wrench! First off, I've never felt intimidated or treated any differently despite me being a woman and not having great knowledge of my cars, which is huge because I've had issues with that in the past. Not only that, but they explain in great detail everything that is going on with your vehicle and provide lots of pictures, which I was able to even access on my phone! Excellent communication. This last experience I had on Tuesday, I had called last minute for a shuttle that morning at 8 am and they were able to provide me a shuttle back home! The gentleman who provided the shuttle, JD, was very customer service oriented too! The best part of the experience though was that they were kind and accommodating enough to offer to DRIVE my car home after paying for my service over the phone, as I had a toddler at home and no means of being able to pick it up that day. After getting in my car that I didn't even think I would have that day, I saw a water bottle in the cup holder labeled Honest Wrench and that little detail meant a lot. THANK YOU Honest Wrench! I will never go anywhere else.

We have been very pleased with every service we have received. But Friday the whole team went over and above what we expected. On a rainy day, the window guide in our truck broke leaving the window open. We called and Josh was able to work us in and get the truck back to us before close of day. Exceptional service from start to finish every time!