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5

Quick friendly service, upfront about the work that needed done on my car and why it needed done. Honest Wrenches was able to pick up and drop off my vehicle for an oil change. Would highly recommended this auto shop!

5

This is by far the best automotive repair service shop I have ever been to. My experience was awesome. They informed me every step of the way and communication was too notch. And the exceptional service and work makes this the only place I will take my vehicles for work or maintenance. Absolutely loved them.

5

We had "no heat" issues with our Jeep Grand Cherokee. After multiple unsuccessful dealerships diagnosis and lots of money out of pocket we tried Honest Wrenches. They immediately and professionally diagnosed and resolved the issues. I received emails with multiple pictures of their diagnostic procedures. They also provided me with a detailed inspection report, again by email with pictures, of other issues they found with my vehicle. AND, we get a 5 year 50,000 mile warranty on the repair. Honest Wrenches customer service is World Class.

5

Very honest people. They communicate very well. I was completely satisfied with their service. Very friendly people.

5

Excellent documentation of condition of vehicle at the time of service as well as communication. Additionally, gave advice on what diagnostic service could reasonably provide and recommended against it at this time as it wouldn't give actionable information and be a waste of money. They didn't have do do this, they could have just charged me but instead they had my best interests in mind.

5

Took my car here because was looking for a local shop in West Des Moines that wasn't a one man shop, but also not a nationwide chain. I was very impressed with the inspection and the service. Paid to have an oil leak diagnosed and received a complimentary very thorough inspection which included images, videos, and a chart of what fluids should look like. The oil leak was repaired in a timely manner and all other services were performed. The delivered my vehicle back to me after I paid which was amazing. Price was not the cheapest, but also not outrageous. Definitely fair. *A bonus was two weeks after I was at this shop my car would not start. I took it back to have them look at it, and they tightened the battery cables for no charge. I trust these guys and will be returning.

5

The staff is so knowledgeable, and they do such a wonderful job! So happy I found these guys. After dealing with several shops and months of issues for my diesel equinox, I found these guys and finally got it fixed. The link they send to review the inspection is so helpful, it includes pictures and all the information about what is going on. They also have an impressive online system for payment and communication. They truly have the best customer service I have ever experienced, and I will definitely use these guys for any future needs.

5

Anti-theft was engaged and the car would not start. They worked until the fix was perfect. Would highly recommend.

Hi Jon, thank you so much for taking the time to leave us a review and for sharing the kind words! We greatly appreciate it!

- West Des Moines Auto Repair
5

Very thorough on explanation of What would happen and how it would happen. I knew exactly what to expect!! Everyone was very friendly, accommodating and helpful. Loved the pics and information on the repairs but not pushy when I decided not to do anything at this time. Loved the pickup and delivery option as well!!! Just a dynamite experience for 1st impression and I will definitely be referring others and coming back!!

5

The team at Honest Wrenches is so friendly. They set you up in the initial phone call with expectations. They continually touch base with updates. And lastly, they ensure all of your questions are answered, leaving you informed. You can’t beat their guarantee on services, giving you peace of mind driving forward. They provide a terrific experience in a time when customer service is lacking.

5 years/ 50000 miles warranty

The Benefits Of Choosing Us:

  • Free Loaner Vehicles Available (upon request)
  • Free Shuttle Service
  • Free Pick Up, Drop Off, and Delivery
  • Industry Leading 5 year/50k mile Warranty
  • Financing Available
  • After Hours Key Drop
  • Towing Available
  • Professional Quality Parts
  • Complete Estimate
  • Peace Of Mind; "We are here for you!"
Honest Wrenches is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ankeny & Des Moines Auto Repair (515) 250-4363, West Des Moines Auto Repair (515) 250-4363 if you have any issues in accessing any area of our website.