Update to my previous review: I genuinely can’t brag about having these guys in my corner enough! I recently had my service engine light come on and I instantly knew what to do- contact Honest Wrenches! The online site was easy to use, already having my car and services auto populated for me. It was so nice knowing I didn’t have to reach out and find different places that would cost me an arm and a leg and also wouldn’t find “hidden” issues. I put in my request late Saturday night and Sunday I reached out to them and received quick assistance! The peace of mind these guys bring is fantastic for someone who isn’t a “car” person. The follow through on your pre and post appointment is fantastic. They make sure they address and talk through any concerns, and they do so promptly- no waiting for these guys! As stated previously, I will continue to spread the word for Honesy Wrenches to friends, family, and anyone I can! If you’re reading this and you’re on the fence still, give these guys a call! You WONT regret it! Honest wrenches was suggested to me in May by a friend when i was looking for a new place to do my oil change. I called them and they were quick to answer and set me up with an appt. They set me up with a loaner vehicle at no extra cost for the day while my car was being handled. Everything was fantastic. I was able to have my car serviced, complete payment, AND receive a full diagnostic report complete with pictures, videos and decsriptions of my car without ever leaving home- which is great as I have a little one. When they brought back my car, they sanitized it and left a bottle of water with their company name and the card of the gentleman that serviced it! They also went the extra mile to call me and discuss any concerns that were in my report. Now, I'm not the most car savvy person out there, so the gentleman kindly assisted in explaining things to me. He spoke to me like I was one of his kids and walked me through each service, cost, and priority of importance. Honest wrenches followed up with a customized mailing a couple weeks after my oil change as a reminder of the services needing completed. The biggest one being a driver's side rear wheel bearing. I was offered by a family friend to complete but when push came to shove, Honest Wrenches was my choice. I knew, without a shadow of a doubt, id get exceptional service and would receive honest insight into any concerns. I called them up and once again, they got me in right away and set me up with a loaner vehicle. My car is running great (and quiet) again!! Even though it was one simple oil change that started me going here, I have recommended Honest wrenches to EVERYONE. I have recommended on social media platforms, friends, family, complete strangers looking for an Honest and trustworthy place and i will continue to do so in the future. Im beyond grateful to these gentleman and the services they have provided in keeping my vehicle in top condition and keeping us safe while on the road. If you are reading this, dont think twice...give these calls a call! You wont regret it! Services: Check engine light diagnostic, Oil change, General repairs & maintenance
Angela, Im speechless as write this reply with tears in my eyes. Thank you so much. Its such great people as yourself that keep us working our hardest to give everyone the best automotive experience as possible. Thank you so much for having trust in us to repair & maintain your vehicle!
- Ankeny & Des Moines Auto Repair